Troy Clark

Digital Marketing Manager at Sylvan Dale Guest Ranch

Digital Marketing Manager at Sylvan Dale Guest Ranch

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customer experience The Customer is Always Wrong

source: printwand.com

So, why do I say “the customer is always wrong?” Sure, it’s provocative and grabs attention, but here’s the deal, more often than not, it is true! Why? Because you and I always have expectations.

Whether vague or deeply imagined, you anticipate what to expect when you get here.  And depending on whether you came for an adventurous dude ranch vacation or a relaxing bed and breakfast getaway, or for a destination wedding, or for our trophy fishing experience, company retreat, or horseback-riding adventure, your anticipation of each activity is bound to conjure up some images.

Read more on The Customer is Always Wrong…

Being there

How often are we only partially present, not completely aware of all that is happening around us? More importantly, how often do we fail to connect with the people right next to us, to give the gift of investing ourselves in active, conscientious participation?

A powerful reminder about the importance of “being there.”

It is so easy to be distracted, to allow our focus to really become no focus at all. What we miss is the moment, and it will never return. ‘Now’ is the only time we own, so let’s be sure to show up. To truly connect with others we need to be ‘there.’

To do this you and I must be fully present, and it can be hard to do when we live our lives in environments that are conducive to distraction. Sometimes we just need to get away from the familiar so we can notice what has been right in front of us all along.

Discover an environment especially crafted for being there, and creating memorable moments; give a Dude Ranch Vacation a try.

We’ll see you there!

Email, instant messaging, and cell phones give us fabulous communication ability, but because we live and work in our own little worlds, that communication is totally disorganized.

Marilyn vos Savant

lady with cell phone To Connect, Disconnect!In the modern times we live, it seems everything and everyone is ‘connected.’ But, as indicated by Marilyn vos Savant, electric communication is absent the orderly benefit of a shared environment. Although there are a wealth of benefits to electronic connectedness, there are also drawbacks. Perhaps like me, you have noticed the following:

– Interacting via social media has commonly replaced what used to be a meeting, face-to-face…
– “Let’s chat” has a new meaning…
– Texting has replaced the whisper, and is becoming a modern addiction (I’ve seen people texting each other when they were sitting together!)

Being ‘connected’ can enhance our communication, and it has the potential to greatly increase the frequency of our communication (much like the telephone did) — this is good. However, it is wise to consider the quality and effectiveness of our modern communication.

Read more on To Connect, Disconnect!…

Goodbye Fall, Hello Winter…for today anyway!
Colorado is known for its unique "summer today, winter tomorrow" weather. Yesterday was a comfortable light-shirt day — today, no so much.

While locals were enjoying the temperate weather in the 70s just days ago, beginning last night, the region received its first "official" snow of the season.

I waited too late to capture the white frosting fully covering the grounds early this morning but here’s a few samples of what still lingered on the leaves, and lawn and beyond. By the time you see these, the snow will have all but vanished!

20121025 first snow 0648 450 The First Frosting of Fall

Blue Spruce by Rainbow Lake

jesse king bonfils stanton Return to Sylvanhenge   Rise of the Rocks

Jesse King

About this same time in 2010, the waters at Sylvan Dale underwent a minor transformation as Bonfils-Stanton’s Jesse King rescued a dozen submerged river rocks, placing their natural talent for grace and balance on display. Of course, it was really Jesse’s talent being showcased, but he couldn’t have done it without Sylvan Dale’s stable stones! ;-)

The Bonfils-Stanton Foundation’s team returned this year for another group event and once again Jesse returned to the river, fishing the cool waters to find the best candidates to upright, building another ephemeral testament to the beauty of simplicity. View the photos from this year and 2010 below.

Read more on Return to “Sylvanhenge” – Rise of the Rocks…

sylvan dale bridal show 2012 Fall in Love at Sylvan Dales Free Bridal Show

It’s Not Too Late!

Make plans to attend Sylvan Dale’s "Timeless Romance" Fall Bridal Show, this Sunday, September 30th from noon until three.

Sunday’s free bridal show is your best opportunity to meet our wedding coordinators and meet with local wedding vendors and wedding services providers while exploring the surrounding beauty of Sylvan Dale Guest Ranch. And you’ll get to experience Sylvan Dale during the beautiful Fall season! Autumn at the ranch is filled with spectacular color accompanied by refreshing mountain breezes.

autumn wedding sylvan dale guest ranch colorado Fall in Love at Sylvan Dales Free Bridal Show

Autumn Wedding Ceremony by the Heart-J Pond.

Admission to the bridal show is completely free so come on out, and bring your family and friends for a fun time at the ranch.

Read more on “Fall in Love” at Sylvan Dale’s Free Bridal Show…

Filed under Weddings by on . Comment#

adults only week2 Dont Kid Yourself (Adults Only Getaway)

Adults Only Dude Ranch Vacation Week — August 19th – 25th, 2012

No doubt, kids are special — the little ones add a special spice to life with their innocence and unspoiled insight … at the same time they can be a lot of work! Everyone needs a vacation every now and then but if vacation becomes “work”, it’s no vacation at all.

Your best vacation might just mean getting away alone — no “kidding”!

We really love kids here at Sylvan Dale Guest Ranch and do everything we can to make a stay at the ranch a fun and memorable experience for the little cowpokes as well as adults. We also appreciate the times you need a respite, to simply get away from the routine and re-create.

Our Adults Only Vacation may be just the ticket!

Many experts agree that there are great benefits to taking time away to relax, gather oneself, reflect and just have fun. The emergence of several new “child free” vacation websites like ChildFreeTravel.net seems to affirm the growing trend for Adults Only getaways.

Shelly Phillips makes several thoughtful points in her article The importance of time away from your kids:

When you get time away you’re able to look at things from a new perspective. You might get some new insights into a recurring dynamic at home, or you might just relax and enjoy yourself, allowing yourself to let go and stop being responsible for another human being for a moment. When you get time away you’re able to look at things from a new perspective.

Read more on Don’t “Kid” Yourself (Adults Only Getaway)…

Firefighters have been taking the heat for a while now and they were rewarded Sunday by achieving full-containment of the High Park fire. We say a big “CONGRATULATIONS!” and express deep gratitude to all fire workers involved. And we know there’s still work to be done.

sylva dale loves firefighters banner 550x206 High Fives for High Park — Contained at Last!

Sylvan Dale Loves Firefighters!

The High Park Fire is 100% contained at 87,284 acres. A Type 3 management team, led by Ken Paul, assumed responsibility for the fire yesterday. That team is based at CSU’s Pingree Park campus.

It should be noted that “containment” means that a containment line exists around the fire, which fire managers believe will hold the fire within the perimeter. “Control” means that the fire is actually out which, on a fire of this magnitude, typically requires an act of nature such as prolonged rain or snowfall.

Hard to believe but Spring is well under way and Summer is anxiously nipping at Spring’s heels

The weather has been absolutely marvelous! Recent temperatures have been mostly in the 70s. We hit the 80s too! Current weather: a perfect 75 degrees in the dale!

We’re looking forward to the upcoming 2012 dude vacation season and the opportunity it will afford to reacquaint with old friends and develop new friends too.

If you haven’t made your vacation plans for summer, there’s still time and several Dude vacation weeks available.

Hope to see you soon!

Lock-in your 2013 Dude Ranch Vacation at 2012′s Dude Ranch Vacation Rate!

The 2013 Dude Vacation Season is Official…can you believe it will be our 67th year!

key art back to the future Forward to the Past!

Image Source:  www.hulu.com/back-to-the-future

Remember the movie Back to the Future? Well we want to take you “Forward to the Past” by helping you to secure next year’s Dude Ranch Vacation at this year’s vacation investment.

There’s 10 weeks of summer Dude Ranch fun to choose from, from June 16th to August 18th, 2013.

At Sylvan Dale our specialty is taking you “back in time,” so to speak, and this little time trick will save you money!

As always, we’ll be providing the same quality, western fun and adventure that you’ve grown to love, plus something new … for more details on the Dude Ranch Vacation experience, check-out the Dude Ranch Vacations section of our website.

Just $100 will hold your reservation, so lock in your 2013 Dude Ranch vacation before August 15th, 2012 and take advantage of 2012 rates!

Call Karen at (970) 667-3915 or email Karen at karenb [at] sylvandale [dot] com

30% deposit is due by December 1, 2012. Not combinable with any other offer.